Accessibility Statement

Last updated: February 24, 2026

BookMySeat is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.


Our Commitment

We view accessibility as an ongoing effort. Our team is dedicated to providing an inclusive experience. We have taken the following steps to ensure accessibility:

  • Including accessibility throughout our internal policies.
  • Integrating accessibility into our procurement practices.
  • Appointing an accessibility officer and/or ombudsperson.
  • Providing continual accessibility training for our staff.
  • Assigning clear accessibility targets and responsibilities.
  • Employing formal accessibility quality assurance methods.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

BookMySeat is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Technical Specifications

Accessibility of BookMySeat relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Feedback & Limitations

We welcome your feedback on the accessibility of BookMySeat. Please let us know if you encounter accessibility barriers on our platform. We aim to respond to feedback within 2 business days.

Despite our best efforts, there may be some content or features that are not yet fully accessible. This may be a result of not having found or identified the most appropriate technological solution.

Contact Accessibility Team

For any accessibility related queries or issues, please email our dedicated team at accessibility@bookmyseat.in.