Cancellation & Refunds
We understand plans change. Our transparent cancellation policy ensures you know exactly what to expect when you need to cancel a ticket.
Standard Cancellation Grid
More than 24 hours before departure
10% Cancellation Charge
Between 12 to 24 hours before departure
25% Cancellation Charge
Between 6 to 12 hours before departure
50% Cancellation Charge
Less than 6 hours before departure
100% Cancellation Charge
Note: The exact cancellation policy may vary depending on the specific Bus Operator. Always verify the cancellation policy details on the checkout page before confirming your booking.
Refund Process
Cancel Ticket
Go to My Bookings and click the Cancel button for your active ticket.
Refund Initiated
Upon successful cancellation, the eligible refund amount is automatically calculated and initiated instantly.
Amount Credited
The refund will reflect in your original payment source within 5-7 business days depending on your bank.
Need Help with a Refund?
If you haven't received your refund after 7 business days, please open a support ticket.
Raise Refund Ticket