Privacy Policy

Last updated: February 24, 2026

At BookMySeat, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application.


1. Information We Collect

We collect personal information that you voluntarily provide to us when registering at the Services, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services or otherwise contacting us.

  • Personal Info Provided by You: Names, phone numbers, email addresses, mailing addresses, usernames, passwords, and other similar information.
  • Payment Data: Data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument.
  • Social Media Login Data: We may provide you with the option to register using social media account details, like your Google or Facebook account.

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

  • To facilitate account creation and logon process.
  • To send administrative information to you.
  • To fulfill and manage your orders, payments, returns, and exchanges.
  • To protect our Services from fraud or abuse.

3. Will Your Information be Shared with Anyone?

We only share information with your consent, to comply with laws, to provide you with services (such as sharing details with Bus Operators you book tickets with), to protect your rights, or to fulfill business obligations.

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

5. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

Questions or Concerns?

If you have any questions or comments about this policy, you may email us at privacy@bookmyseat.in or by post to our registered office in Bengaluru, Karnataka, India.